When Not to Call 911

Quiz

Listen to the audio and choose the correct answer for the blank in the sentence.

When Not to Call 911

Listen to activity

What If I Don't Speak English?
Multi-language translation services are available through 911 when needed. They have access to interpreters who speak many languages.
Ask for service in your language if it is difficult to explain the situation or understand the operator.
When Should I Not Call 911?
Do NOT Call 911 to:
• Report a hydro outage;
• Check weather or highway conditions;
• Get government information;
• Use directory assistance; or
• Get information about school closings, road conditions, directions, etc.

Listen to activity

If there is an emergency in your community (e.g. power outage), do not call 911 during the emergency to:
• Locate relatives during an emergency;
• Ask about the availability of gas at local pumps, or local services;
• Find out the location or availability of shelters and other services; or
• Find the non-emergency numbers for fire, police, or ambulance. Non-emergency service numbers are listed in your local telephone book.