Listen to activity 
When you call 911 to report an emergency, the 911 operator will ask you basic questions like these:
• "Where is this happening?"
• "When did this happen?"
• "What is happening now?
• "Who is involved?"
• "Did you see any weapons?"
When you call:
• Remain calm and speak clearly.
• Say what you need: ambulance, police and/or firefighters.
• Describe what is happening.
• Give the exact location (e.g., 263 Main Street, Apt. 216).
• Give your name, address and telephone number.
• Provide more information, if you are asked for it.
• Do not hang up until you are told it is okay to do so.